Contact Us
Got a question about something you've read on psychic-astrology.co.uk, spotted an error, or want to flag a casino we haven't covered yet? This page explains what we can help with, what falls outside our remit, and the best way to reach us.
What we can help with
Best Online Casinos is an independent research and comparison site. We cover casinos not on GAMSTOP, betting sites not on GAMSTOP, and the wider landscape of gambling sites operating outside the UK's self-exclusion scheme. Get in touch if you want to:
- Ask about how we rate and rank the operators listed on the site
- Point out an outdated bonus, a broken detail, or a factual error in a review
- Suggest a casino, slot provider, or payment method we haven't covered
- Raise a concern about something written on our top-rated non GamStop casinos page
- Ask general questions about how non GamStop casinos work compared with UKGC-licensed sites
What we can't do
We're a comparison and review publisher, not a casino operator, a payment provider, or a regulator. That means there are some things we're simply not placed to handle:
- We can't process deposits, withdrawals, or account issues on any operator's behalf — those queries need to go to the casino's own support team
- We can't verify or vouch for an individual player's account, KYC documents, or balance
- We can't reverse a self-exclusion registered with GAMSTOP, or set one up for you — that has to go through GAMSTOP directly, or through the casino if you want to self-exclude specifically from a site outside the scheme
- We're not a support line for gambling-related harm. If you or someone you know needs that kind of support, our Responsible Gambling page has resources and practical next steps
Before you write in
A lot of questions we get are answered elsewhere on the site already, so it's worth a quick check first:
- Read our full breakdown of non GamStop casinos in the UK for rankings, bonus terms and what to look for in a site
- Check Responsible Gambling if your question relates to self-exclusion, deposit limits, or where to find support
- See Terms and Conditions for how we operate the site, use affiliate links, and handle content
- Visit About Us to understand who we are and how our review process works
How we handle enquiries
We read every message that comes in, though as an independent publisher we don't run a 24/7 support desk. General enquiries, feedback and corrections are worked through as they arrive. If your question concerns a specific operator listed on this site — a bonus term, a payment delay, a game issue — the fastest route is usually the casino's own live chat or support email, since they hold your account details and we don't.
Best Online Casinos does not accept payment from operators in exchange for editorial changes, and no message you send us affects how any brand is ranked. Commercial relationships exist through affiliate links, but they never decide position on the site — that's covered in more detail on our About Us page.
A note on age and eligibility
This site, and everything it covers, is intended for readers aged 18 and over. If you're contacting us on behalf of someone under that age, or with a query about underage access to gambling sites, please say so clearly in your message so we can point you to the right resources rather than general casino information.